COMS232-25S2 (C) Semester Two 2025

Risk and Crisis Communication

15 points

Details:
Start Date: Monday, 14 July 2025
End Date: Sunday, 9 November 2025
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 27 July 2025
  • Without academic penalty (including no fee refund): Sunday, 28 September 2025

Description

This applied course introduces students to a major area of the planning of communication, the management of risk. Theories of risk, crisis and the risk society are described, before the course focuses in detail on the practice of risk communication, including communication planning, crafting messages and involving communities in collective risk decision-making. Risks explored range from individuals' health and safety, disasters, reputational crises and pervasive risks such as climate change. This course has on-campus and distance options. You will learn from professional guests, and from each other, to develop skills in evaluating and planning crisis response.

Learning Outcomes

If you attend all the lectures and tutorials and complete the assessment requirements, you should have the following knowledge, skills, and attributes at the end of the course.
Knowledge
1. Understand social and cultural factors shaping risk as a phenomenon.
2. Know key ideas on how people make everyday risk judgements.
3. Know the fundamentals of good practice in risk and crisis communication.
4. Understand how organisations seek to manage risks and crises through communication.
Skills
1. Be able to identify risk situations for society and organisations.
2. Be able to tailor messages for different audiences in a range of risk situations.
3. Be able to design a communication plan for both crisis and risk events.
4. Be able to plan to mitigate risks through communication planning and response.
5. Be able to identify major risks to reputation and trust.
Attributes
1. Show good judgement in professional communication.
2. Be a reflective and ethical communicator.
3. Have analytical, problem-solving and critical-thinking skills.

University Graduate Attributes

This course will provide students with an opportunity to develop the Graduate Attributes specified below:

Critically competent in a core academic discipline of their award

Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

Biculturally competent and confident

Students will be aware of and understand the nature of biculturalism in Aotearoa New Zealand, and its relevance to their area of study and/or their degree.

Globally aware

Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.

Prerequisites

Any 15 points at 100 level from COMS, or
either ENVR101 or GEOG106, or
any 60 points at 100 level from the Schedule V of the BA.

Timetable 2025

Students must attend one activity from each section.

Lecture A
Activity Day Time Location Weeks
01 Monday 15:00 - 16:00 Meremere 108 Lecture Theatre
14 Jul - 24 Aug
8 Sep - 19 Oct
Lecture B
Activity Day Time Location Weeks
01 Thursday 11:00 - 12:00 Meremere 108 Lecture Theatre
14 Jul - 24 Aug
8 Sep - 19 Oct
Tutorial A
Activity Day Time Location Weeks
01 Tuesday 09:00 - 10:00 Psychology - Sociology 456
14 Jul - 24 Aug
8 Sep - 12 Oct
02 Tuesday 13:00 - 14:00 Jack Erskine 235
14 Jul - 24 Aug
8 Sep - 12 Oct
03 Tuesday 14:00 - 15:00 Jack Erskine 235
14 Jul - 24 Aug
8 Sep - 12 Oct
04 Thursday 12:00 - 13:00 Psychology - Sociology 456
14 Jul - 24 Aug
8 Sep - 12 Oct
05 Friday 09:00 - 10:00 Psychology - Sociology 456
14 Jul - 24 Aug
8 Sep - 12 Oct
06 Friday 11:00 - 12:00 Jack Erskine 235
14 Jul - 24 Aug
8 Sep - 12 Oct

Contact Person

Tara Ross

Indicative Fees

Domestic fee $894.00

International fee $4,100.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Language, Social and Political Sciences .

All COMS232 Occurrences

  • COMS232-25S2 (C) Semester Two 2025
  • COMS232-25S2 (D) Semester Two 2025 (Distance)