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Business process management combines powerful technology, data and people expertise to reimagine processes and drive digital transformation. This course aims to develop an understanding of business processes and how they can be analysed and improved using IT. Process mapping skills for 'as-is' and 'to-be' business processes are developed and practiced, as well as techniques for change analysis, problem finding and resolution, technology impact analysis, benchmarking, error proofing and change management.
(1) 15 points at 200-level INFO, COSC or SENG; and (2) An additional 30 points at 200-level or above
Students must attend one activity from each section.
Dumas, Marlon et al; Fundamentals of business process management ; Second edition; Springer, 2018.
Domestic fee $1,058.00
International fee $5,388.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
This course will not be offered if fewer than 10 people apply to enrol.
For further information see Department of Accounting and Information Systems on the departments and faculties page .