Societies in Smart Cities

The Organisation for Economic Cooperation and Development (OECD) in its recent Transformation for Public Value report points out that cities are the first to react to transformational shifts that citizens go through. These changes can range anywhere from climate change, migration, healthcare, technological, social or economic. Quality of life for the city’s residents should intertwine with organisational purpose and impact. Amazon’s experience of pitting 20 cities against each other to bid for its second HQ followed by the community backlash when it selected New York City is a case in point. So, how do organisations respond? What data would organisations need to gather, harness and how can this inform organisational strategies? Societies in Smart Cities extends the deliberation of smart cities moving beyond the discussion of connected infrastructure and technology to better comprehend value and impact on society.