MGMT304-23S1 (C) Semester One 2023

Management Skills for a Diverse Workforce

15 points

Start Date: Monday, 20 February 2023
End Date: Sunday, 25 June 2023
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 5 March 2023
  • Without academic penalty (including no fee refund): Sunday, 14 May 2023


This course is designed to provide students with an understanding of the increasing importance of diversity in organisations. We study a range of theories and focus on how to apply those theories to real-world situations.

This course emphasises the development of the skills and knowledge required for successful managerial performance in diverse organisations. It focuses on such areas as developing self-awareness, creative problem-solving, supportive communication, the use of power and influence, motivation techniques, and managing conflict.

The estimated workload breakdown for MGMT304S1 is:
Lectures 24 hours
Lecture preparation 36 hours
Student-led learning session 45 hours
Assignment 45 hours
Total 150 hours

Learning Outcomes

  • Demonstrate applicable knowledge of the common skills needed for managerial effectiveness.
  • Understand the dynamics of human behaviour so as to increase your ability to work effectively with individuals from diverse backgrounds.
  • Be more aware of your values, behaviours and perceptions to understand how they influence your interpersonal behaviour and organisational practice.
    • University Graduate Attributes

      This course will provide students with an opportunity to develop the Graduate Attributes specified below:

      Critically competent in a core academic discipline of their award

      Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

      Employable, innovative and enterprising

      Students will develop key skills and attributes sought by employers that can be used in a range of applications.

      Engaged with the community

      Students will have observed and understood a culture within a community by reflecting on their own performance and experiences within that community.

      Globally aware

      Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.


Course Coordinator / Lecturer

Sarah Wright


Sanna Malinen


Assessment Due Date Percentage  Description
Reflection and Analysis 10% Reflection and Analysis (Weeks 3-10)
Assignment 05 May 2023 50% Assignment
Student-led learning session 40% 22 and 29 May

Textbooks / Resources

All readings are on  Learn. You will need to find your own readings through the library website for your assessment work.

Indicative Fees

Domestic fee $868.00

International fee $4,075.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Management, Marketing and Tourism .

All MGMT304 Occurrences

  • MGMT304-23S1 (C) Semester One 2023