MGMT330-23S2 (C) Semester Two 2023

Communication Management

15 points

Start Date: Monday, 17 July 2023
End Date: Sunday, 12 November 2023
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 30 July 2023
  • Without academic penalty (including no fee refund): Sunday, 1 October 2023


This course examines how we think and talk about workplace communication and how this shapes how communication is managed.

This paper examines how we think and talk about workplace and organisational communication and how these shape the way communication occurs and is managed. It portrays organisations and the workplaces they provide as dynamic discursive systems. It critically examines how this discursive system shapes rationality, decision-making, personal identity, and participation. This is a transdisciplinary management paper, incorporating theory and practice from organisational communication and management as well as sociology, psychology, mass communication and media studies in order to understand the challenges of the communication management function in and around contemporary organisations.

Learning Outcomes

The aim of this course is to explore the complexities of organisational communication and critically examine the challenges these pose for communication management in ways that allow students to develop a sound understanding of the principles and practices of responsible and effective internal and external communication management. Upon completion of this course students will be able to:

1. describe the challenges associated with effective internal and external organisational communication management and explain how these challenges can be responsibly addressed
2. critically analyse examples of organisational communication in terms of how these promote or hinder inclusion, participation, influence and understanding using a range of conceptual frameworks
3. apply the principles of effective communication management to the design and assessment of communication strategies

University Graduate Attributes

This course will provide students with an opportunity to develop the Graduate Attributes specified below:

Critically competent in a core academic discipline of their award

Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

Employable, innovative and enterprising

Students will develop key skills and attributes sought by employers that can be used in a range of applications.

Biculturally competent and confident

Students will be aware of and understand the nature of biculturalism in Aotearoa New Zealand, and its relevance to their area of study and/or their degree.

Globally aware

Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.


MGMT206 or COMS201 or SOCI 219 or MKTG201

Course Coordinator / Lecturer

Tyron Love

Indicative Fees

Domestic fee $868.00

International fee $4,075.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Management, Marketing and Tourism .

All MGMT330 Occurrences

  • MGMT330-23S2 (C) Semester Two 2023