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This course examines how we think and talk about workplace communication and how this shapes how communication is managed.
This paper examines how we think and talk about workplace and organisational communication and how these shape the way communication occurs and is managed. It portrays organisations and the workplaces they provide as dynamic discursive systems. It critically examines how this discursive system shapes rationality, decision-making, personal identity, and participation. This is a transdisciplinary management paper, incorporating theory and practice from organisational communication and management as well as sociology, psychology, mass communication and media studies in order to understand the challenges of the communication management function in and around contemporary organisations.
The aim of this course is to explore the complexities of organisational communication and critically examine the challenges these pose for communication management in ways that allow students to develop a sound understanding of the principles and practices of responsible and effective internal and external communication management. Upon completion of this course students will be able to:1. describe the challenges associated with effective internal and external organisational communication management and explain how these challenges can be responsibly addressed2. critically analyse examples of organisational communication in terms of how these promote or hinder inclusion, participation, influence and understanding using a range of conceptual frameworks3. apply the principles of effective communication management to the design and assessment of communication strategiesThe objectives of the course are:Students have an in-depth understanding of their majoring subject and are able to critically evaluate and, where applicable, apply this knowledge to topics/issues within the discipline.Students have a broad understanding of the key domains of commerce.Students will develop key skills and attributes sought by employers which can be used in a range of applications. Students will be aware of and understand the nature of biculturalism in Aotearoa New Zealand, and its relevance to their area of study and/or their degree. Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.
MGMT206 or COMS201 or SOCI 219 or MKTG201
Students must attend one activity from each section.
Lectures for MGMT330-24S2 are recorded using the ECHO360 lecture recording system. However, half of the lecture time will be dedicated to workshop activities which require engagement.
Tyron Love
Guest Speakers
The ‘45% rule’ applies to this course. That is, student needs to reach 45% weighted average across invigilated assessments. Please refer here for further information.Assessment in Te Reo MāoriIn recognising that Te Reo Māori is an official language of New Zealand, the University provides for students who may wish to use Te Reo Māori in their assessment. If you intend to submit your work in Te Reo Māori you are required to do the following:Read the Assessment in Te Reo Māori Policy and ensure that you meet the conditions set out in the policy. This includes, but is not limited to, informing the Course Coordinator 1) no later than 10 working days after the commencement of the course that you wish to use Te Reo Māori and 2) at least 15 working days before each assessment due date that you wish to use Te Reo Māori.
Crossman, J; Workplace Communication: Promoting Workplace Wellbeing and Interpersonal Relationships in Multicultural Contexts ; Routledge, 2023.
Additional readings will be provided via the course Learn site.
LEARN
Domestic fee $893.00
International fee $4,200.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Management, Marketing and Tourism .