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Practical approaches to managing operations: strategy, capacity, IT, networks and supply chains, operations improvement. A mainstream course for Operations Management majors.
In today’s business environment, organisations can no longer view their operations as isolated technical problems. To succeed, organisations must identify their competitive advantages and develop their operational capabilities accordingly. This course focuses on understanding broader concepts of operations and strategy from a managerial perspective. It is largely based on case studies from a range of industries (manufacturing, health, retail, etc.) to provide specific insights and diverse approaches across a typical set of organisations. Topics covered include operations strategy, capacity strategy, vertical integration and outsourcing, operating networks, IT, and operations improvement.This course is one of four Stage Three Operations & Supply Chain Management courses offered by the Department of Management, Marketing and Entrepreneurship. It builds on the introductory material covered in MGMT270. Other papers that complement an OM major include MGMT371, MGMT372, and MGMT 373. Students studying MGMT, ACCT, INFO, and Engineering will also find this paper valuable.
1. Explain the fundamentals of operations strategy and to apply them to given organisational setting.2. Explain operations performance objectives and how they are integrated with operations strategy.3. Explain the principles of capacity strategy in its linkages to key capacity decisions.4. Explain the role of supply strategy in managing relationships with suppliers and apply them to given organisational setting.5. Explain the approaches to manage technology in organisations.6. Explain the principles of sustainable supply chain and apply them to given organisation.7. Explain the impact of operations strategy on the development of new products and services.8. Describe the key issues that need to be considered when designing and implementing monitoring and control systems in organisations.
(1) MGMT270 or MSCI270; and (2) A further 45 points at 200-level or above
MSCI320, MSCI370
MSCI370
Students must attend one activity from each section.
Lectures for this course are recorded using the ECHO360 lecture recording system.
Mona Koushan
The ‘45% rule’ applies to this course. That is, student needs to reach 45% weighted average across invigilated assessments. Please refer here for further information.Assessment in Te Reo MāoriIn recognising that Te Reo Māori is an official language of New Zealand, the University provides for students who may wish to use Te Reo Māori in their assessment. If you intend to submit your work in Te Reo Māori you are required to do the following:Read the Assessment in Te Reo Māori Policy and ensure that you meet the conditions set out in the policy. This includes, but is not limited to, informing the Course Coordinator 1) no later than 10 working days after the commencement of the course that you wish to use Te Reo Māori and 2) at least 15 working days before each assessment due date that you wish to use Te Reo Māori.
Slack, Nigel , Lewis, Michael; Operations strategy ; Fifth edition; Pearson, 2017.
A digital copy of the relevant chapters is available through LEARN
LEARN
Domestic fee $946.00
International fee $4,363.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Management, Marketing and Tourism .