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Introduction to the various forms of production and operations management structures and the principles for efficient manufacturing and provision of goods and services. An essential course for Operations Management and MGMT majors.
Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market. Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the organisation in meeting its strategic goals.This course is intended as an introductory course in OM which provides an overview of topics fundamental to Supply Chain Management: operations strategy, strategic capacity planning, logistics, facility location, data management and forecasting. Ideas from these topics are then integrated via the playing of The Supply Chain Game.Workload:The workload for this course, in terms of class preparation, review, assignments, readings and examination preparation is about 10 hours per week.
The student will be able to:Explain the importance of OMIdentify the major issues currently facing OMDemonstrate an understanding of competitive dimensionsInterpret and summarize a strategy design processCompute appropriate productivity measures and analyze their implicationsDetermine capacity utilization and best operating levels from dataDetermine capacity requirements, given demand and operating dataSummarize the components of supply chain management strategyQualitatively evaluate supply chain performanceDefine The Bullwhip Effect and report on its consequencesIdentify when outsourcing is useful and what form(s) it should takeIdentify the major issues that need to be considered when locating a plant or warehouse facilityUse the Centroid Method to locate entities and evaluate costsApply the Transportation Method to analyze location problemsDiscuss the importance of logistics to the operation of a companyDescribe how data management and forecasting fit into planning systems within an organisationDiscuss the implications of trends and seasonalityDifferentiate among qualitative forecasting methodsApply simple and weighted moving average forecasting methods and interpret their resultsImplement exponential smoothing techniques and interpret their resultsDemonstrate effective use of The Supply Chain Game softwareIntegrate supply chain ideas and techniques to enhance performance in playing The Supply Chain GameThe Learning Process:It is YOUR responsibility to learn the material for this course to the standard you set for yourself. The resources outlined below will aid you in this process, but ultimately you will get out of this course what you put into it. Learning the material from this course will involve you reading the assigned chapters before the lectures, attending lectures, doing the practice problems and/or case questions BEFORE the tutorial and coming prepared with questions to the tutorials as well as attending the tutorials.Learning Resources:The main learning resources for this course are:1. The Required Text: Read the assigned chapters. Ask at lectures or tutorials about any elements you do not understand.2. Lectures: Will provide a summary of the theory, important points, and examples (where relevant) on each topic.3. Tutorials: Will provide opportunities to apply what has been learnt, enable questions to be answered, and allow you to measure your understanding.4. Library books on Operations Management.
(1) MSCI101 or (MSCI102 and MSCI112); or (2) MGMT101 and 15 points of MSCI, MATH, STAT
MSCI203
Tutorial: One per week (3 slots available) Additional tutorials in weeks 10-12 will be arranged as required to supplement the playing of The Supply Chain Game.
John Giffin
Thuy Duong
Thuy Van Duong
The Test and the Final Exam are closed book/closed notes, however you may bring in one double-sided A4 sheet of paper with your own notes written on it. Electronic calculators are required. The final examination is integrative and covers all lecture and tutorial materials and all assigned readings.
Jacobs, F. Robert. et al; Operations and supply management ; 12th ed; McGraw-Hill Irwin, 2009 (Note: This book is used as a text for MSCI 220 (1st semester) and MSCI 221 (2nd semester)).
The 11th edition "Operations Management for Competitive Advantage" can also be used.Chase, R.B.; Jacobs, F.R.; Aquilano, N.J. McGraw-Hill, 2006.
Library portal
Relationship to Other Courses:This introductory Operations Management course builds on material covered in MSCI101 and MGMT101 and is a prerequisite for MSCI320, 321 and 323. This course is essential for students majoring in Operations Management. Students taking MSCI, MGMT or ACIS and would also find this paper useful.Course Administration:The Learn System will be used in this course and will contain any class announcements and any other relevant material.Grading:Your final mark will be calculated after the raw marks have been standardised.Class Representative:A class representative may be asked to volunteer in the first few weeks of class. Any problems with the course can be raised with the class rep. The class representative will take up any issues raised by class members with the lecturer concerned as they occur. Departmental Academic Policies If you want a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document. You should also read the “Information related to courses and assessment” on page 35 of the Enrolment Handbook 2010 (also in UC Calendar under “General Course and Examination Regulations”).Dishonest Practice:The University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action.Coversheets - Group and Individual
Domestic fee $435.00
International fee $1,862.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
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