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Practical approaches to managing operations: strategy, capacity, IT, networks and supply chains, operations improvement. A mainstream course for Operations Management majors.
In today’s business environment, organisations can no longer view their operations as isolated technical problems. In order to succeed, organisations need to identify their competitive advantages and develop their operations’ capabilities accordingly. This course focuses on the understanding of broader concepts of operations and strategy from the managerial perspective. Topics covered will include: operations strategy, capacity strategy, vertical integration and outsourcing, operating networks, IT and operations and operations improvement through TQM and business process re-engineering. The course discusses plenty of examples from manufacturing and service industry, including Dell, McDonald’s, Zara, and Nike.The course aims to develop a detailed understanding of operations management and strategy and its linkage to capacity, networks, IT and operations improvement.
To develop an understanding of the interrelated nature of operations management and strategy;To display skills of analysis and synthesis of covered material including the ability to identify assumptions and identify implicit values;To display effective verbal (class presentations, discussions) and written (assignment, exam) communication skills.
(1) MSCI220; (2) 22 points 200 level from MSCI, MGMT, ACIS or AFIS. RP: MSCI221
MSCI304
MSCI221
Pavel Castka
Hayes, Robert H; Operations, strategy, and technology : pursuing the competitive edge ; Wiley, 2005 (Readings will be available to purchase from the Copy Centre, Level 2 of the Central Library).
GradingYour final mark will not be standardised.Assessment Examinations ProcedureDepartmental Academic Policies If you want a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document. You should also read the “Information related to courses and assessment” on page 372 of the Enrolment Handbook 2009 (also in UC Calendar under “General Course and Examination Regulations”).Coversheets - Group and Individual
Domestic fee $527.00
International fee $2,217.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
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