SOWK102-24S1 (C) Semester One 2024

Social Services in Aotearoa

15 points

Start Date: Monday, 19 February 2024
End Date: Sunday, 23 June 2024
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 3 March 2024
  • Without academic penalty (including no fee refund): Sunday, 12 May 2024


A course that introduces the history, and contemporary organisation, and functions of the social services industry in New Zealand society. Particular emphasis is placed on the development of students’ capacities to understand and critically analyse the impact of service delivery on diverse populations.

Learning Outcomes

  • Understand the origins of human services and social work.
  • Articulate the impact of service delivery on Māori and/or diverse populations.
  • Understand the contribution of social services to Aotearoa New Zealand society.
  • Articulate knowledge about a range of fields of practice in Aotearoa New Zealand.
  • Consider the relevance of theory, legislation, international conventions, and policy to the human services and social work practice.

  • To provide an overview of the development of human services and social work in Aotearoa New Zealand.
  • To explore the components of human services and social work activity.
  • To explore the ethnicity/human services interface.
  • To provide an introduction to the way in which human services contribute to the welfare, justice, and health systems of Aotearoa New Zealand.
    • University Graduate Attributes

      This course will provide students with an opportunity to develop the Graduate Attributes specified below:

      Critically competent in a core academic discipline of their award

      Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

      Employable, innovative and enterprising

      Students will develop key skills and attributes sought by employers that can be used in a range of applications.

      Biculturally competent and confident

      Students will be aware of and understand the nature of biculturalism in Aotearoa New Zealand, and its relevance to their area of study and/or their degree.

      Engaged with the community

      Students will have observed and understood a culture within a community by reflecting on their own performance and experiences within that community.

      Globally aware

      Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.



Equivalent Courses


Timetable 2024

Students must attend one activity from each section.

Lecture A
Activity Day Time Location Weeks
01 Friday 13:00 - 15:00 E14 Lecture Theatre
19 Feb - 24 Mar
22 Apr - 2 Jun
02 Friday 13:00 - 15:00 - 19 Feb - 31 Mar
22 Apr - 2 Jun

Course Coordinator

Kerri Cleaver


Kerri Cleaver


Assessment Due Date Percentage  Description
Attendance and Participation 14% Attendance and participation in lectures.
Community Analysis Poster 22 Apr 2024 26% Presenting your community of location with special attention to services, supports and visual community representations for Maori and community diversity.
Social Service Essay 23 May 2024 30% Write a 1400-word essay on a specific social service sector (NGO, Kaupapa Maori, Statutory), discussing the relevant historic foundations, delivery in terms of te Tiriti o Waitangi and a specific focus on at least one specialist groups (Pasifika, New Settler immigrants, disabled community, or Rainbow community).
Overview of the course content 30% Over-view of the course content. The quiz will include a range of 30 questions relating to readings, video content and lectures. Open access online 5-6 June.

Textbooks / Resources

Recommended Reading

Hyslop, Ian Kelvin; A political history of child protection : lessons for reform from Aotearoa New Zealand ; Policy Press, 2022.

There are a number of texts for this course. You will not need to read the whole of these books.
The chapters required will be highlighted on the learn page.

Indicative Fees

Domestic fee $844.00

International fee $3,950.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see School of Health Sciences .

All SOWK102 Occurrences

  • SOWK102-24S1 (C) Semester One 2024
  • SOWK102-24S1 (D) Semester One 2024 (Distance)