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Practical approaches to managing operations: strategy, capacity, IT, networks and supply chains, operations improvement. A mainstream course for Operations Management majors.
In today’s business environment, organisations can no longer view their operations as isolated technical problems. In order to succeed, organisations need to identify their competitive advantages and develop their operations’ capabilities accordingly. This course focuses on the understanding of broader concepts of operations and strategy from the managerial perspective. The course is largely based on case studies from a range of industries (manufacturing, health, retail, etc.) in order to provide specifics and different approaches across a typical set of organisations. Topics covered will include: operations strategy, capacity strategy, vertical integration and outsourcing, operating networks, IT and operations improvement.Preparation for classesThis course is discussion based – this is inevitable due the nature of the topic and the learning objectives. In order to succeed, you must be prepared for each lecture. This means not only reading the material but also thinking about it and conceptualising it prior to the lecture. LEARN gives you all information about the topic of each lecture; what do you need to prepare and what questions we will debate (obviously, these are not all the questions but this should give you the backbone of our discussions). The reading is all either from the textbook by Hayes et al or it is available on Learn.Preparation for each class is not overwhelming if you do it on a regular basis! Your reward will be continuous and enjoyable learning during the class hours and much less (or none) preparation for the test!NOTE: If you miss a lecture, you are responsible for obtaining all notes or handouts. I will not require attendance in line with the University policy except for the APs – you must turn up to be assessed. You will be given your presentation date during Week 1 of the course.
(1) MSCI220 or MSCI270 or MGMT270; (2) 22 points 200 level from MSCI, MGMT, ACIS or AFIS. RP: MSCI221 or MSCI271 or MGMT271
MSCI320, MSCI370
MSCI370
MSCI221 or MSCI271 or MGMT271
Pavel Castka
Hayes, Robert H; Operations, strategy, and technology : pursuing the competitive edge ; Wiley, 2005 (Other readings are available on Learn).
Departmental Academic Policies The Department assumes that you have read this document.You should also read the General Course and Examination Regulations Dishonest PracticeThe University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person, who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.Coversheets - Group and Individual
Domestic fee $655.00
International fee $2,888.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
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