MGMT270-23S1 (C) Semester One 2023

Introduction to Operations and Supply Chain Management

15 points

Start Date: Monday, 20 February 2023
End Date: Sunday, 25 June 2023
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 5 March 2023
  • Without academic penalty (including no fee refund): Sunday, 14 May 2023


An introductory course in OM which provides an overview of topics fundamental to Supply Chain Management: operations strategy, strategic capacity planning, logistics, facility location, data management and forecasting. Ideas from these topics are then integrated via the playing of The Supply Chain Game.

Operations Management (OM) deals with managing production of goods and the provision of services while achieving organisational goals through being efficient and effective in their market.  Every type of organisation, from large car manufacturers through to sports clubs, has an OM function and can therefore benefit from effective management of its operations. OM can therefore play a critical role within the organisation in meeting its strategic goals.

An introductory course in OM which provides an overview of topics fundamental to Operations and Supply Chain Management: value chains, operations strategy, process selection and analysis, supply chain design, capacity management, forecasting and demand planning, the role of technology in operations management, new product development and measuring operations performance.

The estimated workload breakdown for MGMT270 is:
Lectures 48 hours (3 hours per week)
Class Test 1.5
Final Exam 3
Group Assignments 0
Class Test + Exam Preparation 25 (10 hours mid-semester; 15 hours final exam)
Lecture Preparation 72 (6 hours per week)
Total 150

Learning Outcomes

LO1. Students will be able to demonstrate an understanding of theory, concepts, models or reasoning in operations and supply chain management related to specific problems/issues/contexts as discussed throughout the course.

LO2. Students will be able to critique concepts, models or reasoning in operations and supply chain management, so as to suggest solutions and managerial recommendations.

LO3. Students will understand the role of operations and supply chain management within the global business context.

University Graduate Attributes

This course will provide students with an opportunity to develop the Graduate Attributes specified below:

Critically competent in a core academic discipline of their award

Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

Employable, innovative and enterprising

Students will develop key skills and attributes sought by employers that can be used in a range of applications.

Globally aware

Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.


(1) MGMT100 or MGMT170; and (2) STAT101


MSCI270, MSCI220

Equivalent Courses


Course Coordinator / Lecturer

Pavel Castka


Assessment Due Date Percentage  Description
On-line Quizzes (8 quizzes) 16% On-line Quizzes (8 quizzes)
Mid-semester Test 30 Mar 2023 30% Mid-semester Test (1.5 hours, in class)
Final Examination 54% Final Examination

Textbooks / Resources

Required Texts

Collier, David A.,1947- , Evans, James R; OM6 :Operations and supply chain management ; Student edition; Centage Learning, 2017.

Indicative Fees

Domestic fee $868.00

International fee $4,075.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Management, Marketing and Tourism .

All MGMT270 Occurrences

  • MGMT270-23S1 (C) Semester One 2023