MGMT370-23S1 (C) Semester One 2023

Strategic Operations and Supply Chain Management

15 points

Start Date: Monday, 20 February 2023
End Date: Sunday, 25 June 2023
Withdrawal Dates
Last Day to withdraw from this course:
  • Without financial penalty (full fee refund): Sunday, 5 March 2023
  • Without academic penalty (including no fee refund): Sunday, 14 May 2023


Practical approaches to managing operations: strategy, capacity, IT, networks and supply chains, operations improvement. A mainstream course for Operations Management majors.

In today’s business environment, organisations can no longer view their operations as isolated technical problems. In order to succeed, organisations need to identify their competitive advantages and develop their operations’ capabilities accordingly. This course focuses on the understanding of broader concepts of operations and strategy from the managerial perspective. The course is largely based on case studies from a range of industries (manufacturing, health, retail, etc.) in order to provide specifics and different approaches across a typical set of organisations. Topics covered will include: operations strategy, capacity strategy, vertical integration and outsourcing, operating networks, IT and operations improvement.

Relationship to Other Courses
This course is one of the four Stage Three Operations & Supply Chain Management courses offered by the Department of Management, Marketing and Entrepreneurship. It builds on the introductory material covered in MGMT/MSCI 270. Other papers that are useful to complement an OM major are MGMT/MSCI 371, MGMT/MSCI 372, MGMT/MSCI 373. Students taking MSCI, MGMT, ACCT, INFO and Engineering would also find this paper useful.

The estimated workload breakdown for MGMT370S1 is:
Lectures and Tutorials 30
Simulation Game 30
Research Assignment 30
Final Test + Presentation 40
Lecture Preparation 20
Total 150 hours

Learning Outcomes

1. Explain the fundamentals of operations strategy and to apply them to given organisational setting.
2. Explain operations performance objectives and how they are integrated with operations strategy.
3. Explain the principles of capacity strategy in its linkages to key capacity decisions.
4. Explain the role of supply strategy in managing relationships with suppliers and apply them to given organisational setting.
5. Explain the approaches to manage technology in organisations.
6. Explain the principles of sustainable supply chain and apply them to given organisation.
7. Explain the impact of operations strategy on the development of new products and services.
8. Describe the key issues that need to be considered when designing and implementing monitoring and control systems in organisations.

University Graduate Attributes

This course will provide students with an opportunity to develop the Graduate Attributes specified below:

Critically competent in a core academic discipline of their award

Students know and can critically evaluate and, where applicable, apply this knowledge to topics/issues within their majoring subject.

Employable, innovative and enterprising

Students will develop key skills and attributes sought by employers that can be used in a range of applications.

Globally aware

Students will comprehend the influence of global conditions on their discipline and will be competent in engaging with global and multi-cultural contexts.


(1) MGMT270 or MSCI270; and (2) A further 45 points at 200-level or above


MSCI320, MSCI370

Equivalent Courses


Course Coordinator / Lecturer

Pavel Castka


Assessment Due Date Percentage  Description
Assignment (Simulation Game) 29 Mar 2023 30% Assignment (Simulation Game)
Assignment (Essay) 17 May 2023 35% Assignment (Essay) (before class 10am)
Final Examination 35% Final Examination

Textbooks / Resources

Required Texts

Slack, Nigel , Lewis, Michael; Operations strategy ; Fifth edition; Pearson, 2017.

Learning Resources
The material taught in this course comes primarily from the text by Slack and Lewis.  This text is required reading for the course and will be your primary resource for the theory of the subject.  The course class time will primarily be going over examples and exercises to teach the concepts behind the theory.  You are expected to read the text BEFORE the class time.  This will be critical to your learning.  Class time will be interactive and hands on.  If you do not prepare for and participate in class you will miss the main benefit of them.

This course uses LEARN as a means of distributing lectures, notes, assignments and previous examples of test and examinations.

Indicative Fees

Domestic fee $868.00

International fee $4,075.00

* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.

For further information see Management, Marketing and Tourism .

All MGMT370 Occurrences

  • MGMT370-23S1 (C) Semester One 2023