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Introduction to the various forms of production and operations management structures and the principles for efficient manufacturing and provision of goods and services. An essential course for Operations Management and MGMT majors.
Operations Management (OM) is the systematic direction and control of the processes that transform inputs into finished goods or services. Operations is one of the primary functions of a firm, while Marketing induces the demand for products and Finance provides the capital, Operations produces and delivers the product (goods and services). This course provides an introduction to the concepts and analytical methods that are useful in understanding the management of a firm’s Operations. Workload for this course, in terms of class preparation, review, assessment, readings and examination preparation is about eight hours per week.
After completing this course you will be able to:Understand the role of OM in the overall business strategy of the firm.Explain the relationship between the operating system and other key functional areas of the firm.Identify and evaluate the factors involved in the design of efficient and effective operating systems.Identify and evaluate the range of tools available for the analysis of operating systems.Apply OM techniques in both service and manufacturing organisations.
MSCI102 and MSCI112 or these may be replaced by MSCI101.RP: MGMT101
MSCI203
Venkat Pulakanam
Email: venkat.pulakanam@canterbury.ac.nz
Library portal
Grading:Your final score will be calculated after the raw marks have been standardised to a mean of 60 and a standard deviation of 15.Departmental Academic Policies and Guidelines:A summary of Departmental academic policies on course grading, aegrotat considerations, etc. is available under: http://www.mang.canterbury.ac.nz/courseinfo/acadpolicies.docIf you want a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document.
Domestic fee $364.00
International fee $1,486.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
For further information see Management, Marketing and Tourism .