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This course deals with management aspects of starting and operating businesses in an international context. It will mainly cover issues relating to culture, communication, and human resources management in a global context, along with strategy and execution.
By the end of the course, students should be able to:- understand how to communicate and make decisions in cross-cultural settings- understand social and ethical issues relating to managing in an international context- explain the development and execution of strategy in global settings - discuss human resource aspects of global management
MGMT220
Students are strongly encouraged to attend all classes. It is the student's responsibility to collect any information/material handed out in the lectures.Tutorials: On-line on the University’s Learning Management System Learn
Venkataraman Nilakant
There are three pieces of assessment for this course:1. Case Analysis (Thursday, August 12, 2010. Weight 20%)Read the case in the text titled Coca-Cola’s Business Practices: Facing the Heat in a Few Countries (pages 59-70) and answer the following questions:1. Discuss the nature of allegations that led to the boycott of Coca-Cola’s products by many U.S. universities. (25 marks)2. Was the boycott by student activists justified? Will it have a significant impact on the company in the long run? What should Coca-Cola do to protect its brand image in light of these allegations? (25 marks)3. Discuss the company’s stance towards corporate social responsibility (CSR) around the world. Who are Coca-Cola’s many stakeholders, and what is the company’s relative responsibility to each of them? (25 marks)4. Discuss the company’s reputation (justified or not) in light of the concept of “managing interdependence around the world.” What does it take to be a “good citizen” in host countries?How well has Coca-Cola fared in this regard? What does the company need to do now? (25 marks)Requirements1. The assignment should have a departmental cover sheet. This can be downloaded from LEARN. 2. Introduction, conclusion and executive summary are unnecessary. Answer each question separately. Most questions have sub-parts. Answer each sub-part.3. Your answer must demonstrate comprehension of course concepts.4. There are additional readings and references at the end of the case. Using these will get you higher marks. List the references you have used. If you use any of these, clearly indicate the source in your answer by citing the source.2. Group Project Assignment (Due on Thursday, September 30, 2010. Weight: 30%)Select a specific New Zealand company that has operations overseas (either marketing or manufacturing or both). Alternatively, you could also select a major international firm operating in New Zealand. Research the company and collect as much information as possible about the organization from the Internet, the company website and published sources. Local magazines such as Unlimited, Management, and the National Business Review are good places to look for interesting companies.Write a report about the internationalisation strategy of the company. Describe the company and its operations. Describe the overseas markets/countries where it operates. Discuss critical environmental factors and how they affect the company. If possible, give a cultural profile of the local areas in which the company operates. Discuss key management issues (staffing, leadership, motivation and communication) that the company is likely to face.Requirements1. This assignment can be done either individually or in groups.2. Group size should not exceed four students.3. If done in a group, all students in the group will get identical marks.4. Your answers should be written up as a professional report, which should be neatly printed using a word processor. It should use 12-point font, be double-spaced and have 2.54 cm. margins on all sides.5. The report, including title pages and references should not exceed 2,500 words. Your title page should contain a word count. 6. Grammatical errors and poor writing style will result in substantially lower marks. 7. The assignment should have a departmental cover sheet. This can be downloaded from LEARN. 3. Final Exam [Weight: 50%]The final exam will have six questions. Any five questions must be answered. All questions carry equal marks. You will have three hours to answer the questions. The exam will be based on material (lectures/readings) covered in lectures 13-24 (Chapters 6-11). Questions will be drawn from the ‘Discussion Questions’ at the end of each chapter in the text.
Deresky, Helen; International management : managing across borders and cultures : texts and cases ; 6th ed; Prentice Hall, 2008.
Relationship to Other CoursesThis course builds on the foundation laid in MGMT220. It will help students get an endorsed degree in International Business. The course is also useful for students wishing to enter the Honours Programme in Management. It complements other stage three courses – MGMT316 (International Marketing Strategy) and MGMT324 (International Entrepreneurship).GradingThe marks for each piece of assessment may be standardized before a final grade is determined.Dishonest PracticeThe University of Canterbury considers cheating and plagiarism to be serious acts of dishonesty. All assessed work must be your own individual work unless specifically stated otherwise in the assessment guidelines. Material quoted from any other source must be clearly acknowledged. You must not copy the work of another person (student or published work) in any assessment including examinations, tests and assignments. Any person who is found to have copied someone else's work, or to have allowed their work to be copied, will receive a fail grade for that piece of assessment and may face disciplinary action which may lead to a fine, community service or exclusion from the university.IMPORTANT: Where there are concerns regarding the authorship of written course work, a student can be required to provide a formal, oral explanation of the content of their work.Departmental Academic Policies If you want a hard copy of this document, please ask the course co-ordinator. The Department assumes that you have read this document. You should also read the “Information related to courses and assessment” on page 35 of the Enrolment Handbook 2010 (also in UC Calendar under “General Course and Examination Regulations”).Coversheets - Group and Individual
Domestic fee $553.00
International fee $2,369.00
* All fees are inclusive of NZ GST or any equivalent overseas tax, and do not include any programme level discount or additional course-related expenses.
This course will not be offered if fewer than 10 people apply to enrol.
For further information see Management, Marketing and Tourism .